Shipping policy

Shipping Policy

Processing Time
All orders are picked and dispatched within 1–3 working days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. You'll receive an email with tracking as soon as your order leaves the warehouse.

Shipping Destinations
We currently ship to 🇬🇧 the United Kingdom.

Shipping & Delivery Times
Free delivery on every order — no minimum spend. Most UK orders arrive within 7–10 working days of dispatch.

Please note that delivery times may vary due to customs processing, local postal delays, or peak seasons.

Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. You can track your order anytime through our tracking system.

Please allow 2–3 days after dispatch for tracking information to update.

Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us at contact@denpaws.com with your order number, and we'll investigate promptly.