Shipping Policy

Free Worldwide Shipping

At DenPaws, we believe great pet products should be accessible to pet lovers everywhere. That's why we offer free shipping on all orders, worldwide — no minimum purchase required.

Shipping Details

  • 🌍 Free Worldwide Shipping — no hidden fees, no surprises at checkout
  • 📦 Processing Time — orders are processed within 1–3 business days
  • ✈️ Estimated Delivery — 7–15 business days depending on your location
  • 📍 Tracking — every order comes with a tracking number so you can follow your package

Where Do We Ship?

We ship to all countries worldwide. Whether you're in the UK, Europe, North America, Asia, Australia, or anywhere else — we've got you covered. All shipping costs are on us.

Do I Need to Pay Customs or Import Duties?

In some countries, customs or import duties may apply depending on local regulations. These charges are the responsibility of the buyer and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information.

What If My Order Is Lost or Delayed?

If your order hasn't arrived within the estimated delivery window, please contact us at contact@denpaws.com. We'll work with the carrier to locate your package or arrange a replacement.

Questions?

If you have any questions about shipping, feel free to reach out to us at contact@denpaws.com. We're always happy to help! 🐾